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Know your audience!

It's important for writers to know WHO they are writing for in order to connect with the readers. This way, the readers get the most out of the information you’re providing. For example, if you're writing about the tax industry, your tone should be professional and business-like. The readers are likely to be business professionals, entrepreneurs and individual tax filers looking for ease and simplicity for filing taxes. Avoid slang terms and abbreviations. Taxes are a complex issue and people want clear and concise definitions.


 
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